Billing
Refunds and cancellation
Last updated September 23, 2026
Bodhi is operated by AATMA NEW YORK LLC, based in New York, United States. This policy covers Bodhi Sync subscriptions purchased through Polar.
Requesting a refund
If you purchased or renewed Bodhi Sync by mistake, contact us to request a full refund. Please make your request within these windows:
- Monthly subscriptions
- Within 3 days of the invoice date.
- Annual subscriptions
- Within 30 days of the invoice date.
Email support@usebodhi.app from the email address on your Bodhi account. Include the invoice number and charge date so we can review your request. Please do not send passwords or full payment-card details.
These windows apply to both initial purchases and renewals. Outside these windows, refunds are generally not available, except where required by law or approved after review. Your statutory consumer rights are unaffected.
Canceling your subscription
You can cancel through your Bodhi account by opening Manage subscription. Cancellation stops future renewals. Unless a refund or immediate revocation ends access sooner, paid access continues until the end of your current billing period.
Canceling does not automatically refund a charge that has already been paid. If you want a refund, contact us within the applicable request window.
How refunds are processed
Polar is our merchant of record and processes payments and approved refunds. Refunds are returned through Polar’s payment process; the time they take to appear depends on the payment provider and your bank. Polar’s own buyer terms and refund authority also apply.
A refund cannot exceed the amount you paid. A subscription fully covered by a free-testing discount has no payment to refund.
Your research after paid access ends
Your local desktop research is not deleted when your subscription ends. Cloud editing and uploads stop, with a 90-day read-only recovery period for retained cloud research. Use that period to download or export anything you need.
For a billing problem or an unexpected charge, contact support@usebodhi.app.